Support Staff

Job Title: Support Staff

Classification: FULL-TIME & CASUAL contracts – Term (fiscal year-end)

Schedule: 8-hour shifts for Full-time & casual positions; four days on/four days off

Rate of Pay: $22-$24 per hour with a $2 top-up for night shift

 

Why Work For Us

Aakom-Kiyii Health Services offers competitive pay, a comprehensive benefits package for full-time employees (including health and dental coverage), and one paid wellness day each month to support work-life balance. We also provide generous professional growth and training opportunities within a supportive, positive, and community-focused workplace. Join us in meaningful work that makes a direct and lasting impact on the health of our community.

Summary

Support Staff (SS) positions work out of Inii Healing House (IHH). IHH is a 24-hour/60-day on-reserve treatment center that provides a structured, intensive healing experience for individuals struggling with substance abuse, mental health issues, and/or trauma. IHH allows up to 10 residents to receive support within the community, often integrating culturally relevant and land-based healing practices. We are seeking caring, dependable, and culturally aware Support Staff to join our front-line team. In this role, you will support residents throughout their healing journey by fostering a safe, respectful, and structured environment. SS act as role models, guides, and companions—offering emotional support, encouragement, and accountability in both everyday life and long-term recovery. This position works closely with clinical and support staff to ensure that all programming aligns with the treatment model and supports residents’ recovery and healing journey.

Role and Responsibilities Duties

· Build trusting relationships with residents through empathy, respect, and consistency

· Support daily routines, including meals, activities, group sessions, and cultural programming

· Monitor the safety and well-being of residents in the facility and respond to incidents appropriately

· Ensure residents follow their treatment plan and follow house guidelines

· Assist residents with organizing personal affairs as needed – under Supervisor’s guidance

· Accompany residents through their daily schedules

· Chart and report on client activities

· Accompany clients to cultural ceremonies, community outings, and programming events as needed

· Assist with administrative tasks such as documentation, logs, and shift reports

· Participate in staff meetings, training sessions, and cultural development opportunities

· Housekeeping duties: cooking and cleaning

· Confidentially offering transparent support – only high clearance access to client file notes/info (supervisor/director)

· Confidentially communicate with care providers/guardians and/or approved persons only.

Knowledge, Skills and Abilities

· Reliable, compassionate, and work collaboratively within a team environment.

· Organized, time-focused, and takes initiative

· Intermediate level of verbal and written communication and interpersonal skills

· Build and manage relationships based on trust and rapport

· Knowledge of Piikani/Blackfoot Culture and Language is an asset.

· Sound Knowledge and ability to demonstrate a practical application of the following techniques is considered an asset: crisis intervention, de-escalation skills, people management skills, conflict intervention and resolution

Qualification

· High school diploma or equivalent (education in Addictions, Mental Health, Indigenous Studies, or Social Services an asset) Recovery Coach training provided to the right candidate

· Lived experience in recovery (minimum 2 year) and/or supporting others in recovery (especially in Indigenous communities)

· Understanding of addiction, trauma, and intergenerational impacts of colonization

· Ability to remain calm, grounded and supportive in challenging situations

· Good communication, active listening, and boundary setting skills

· Willingness to work flexible shifts, including weekends and holidays

· Criminal Record Check with Vulnerable Sector Clearance

· Valid Class 5 Driver’s License

Applicants will be required to provide the following documents when conducting background checks:

· Cover Letter

· Resume

· Copy of credentials

· Valid Driver’s License and clean abstract

· Recent (w/I 30 days) criminal record check and vulnerable intervention record check

Interested candidates are encouraged to send their complete application to hr@akhealtheservices.ca

 

*DEADLINE: Competition will remain open until suitable candidate is found*

Aakom-Kiyii Health Services would like to thank all applicants for their interest in this position. Only shortlisted applicants will be contacted.