System Navigator

Job description: System Navigator
Pay: CA$25.00 per hour
Classification: Full Time/ Part-time Contract (fiscal year-end)
Shift: 12-hour shifts: 12 am to 12 pm; Saturday/Sunday; Day and Night two-week rotation.

Why Work For Us
Aakom-Kiyii Health Services offers competitive pay, a comprehensive benefits package for full-time
employees (including health and dental coverage), and one paid wellness day each month to support
work-life balance. We also provide generous professional growth and training opportunities within a
supportive, positive, and community-focused workplace. Join us in meaningful work that makes a
direct and lasting impact on the health of our community.

Summary
The System Navigator works out of the 24-hour harm reduction shelter. The System Navigator will be
the first point of contact for services and will help participants understand local resources and
community supports available. The System Navigator gauges willingness for recovery, assisting with
applications and referrals to the continuum of care model positively impacting health and wellness
outcomes. The System Navigator will offer compassionate and empathetic services to all
participants through a trauma-informed lens and person-centered approach.

Role and Responsibilities Duties
• Interview clients, obtain history, prepare intake reports and forms
• Case Management; filing, assessments, applications
• Seek housing alternatives through a housing-first approach
• Provide transportation as needed
• Assist participants with organizing personal affairs as requested
• Attend/facilitated case consultation as needed
• Liaise with program coordinators as requested
• Chart and report on client activities daily
• Participate in daily debriefing at shift change
• Assist participants in Traditional healing as requested
• Confidentially offering transparent support – only high clearance access to client file
notes/info (Program Leader/Manager).
Knowledge Skills and Abilities
• Reliable, compassionate, and works collaboratively within a team environment.
• Organized, solution-focused, takes initiative
• High level of verbal and written communication and interpersonal skills
• Ability to translate complex documents into understandable terms
• Knowledge of Piikani/Blackfoot Culture and Language is an asset
• Manage participant relationships and large caseload
• Sound Knowledge and ability to demonstrate a practical application of the following
techniques are considered an asset: crisis intervention, de-escalation skills, people
management skills, conflict intervention and resolution.

Qualification
• Post-secondary Degree or Diploma an asset
• First Aid, CPR, Applied Suicide Intervention Skills Training (ASIST), Non-Violent Crisis
Intervention (NVDI), Trauma-Informed Care, Security, and WHMIS training are assets
• Knowledge and experience in mental health or counselling
• Experience working with vulnerable populations
• Valid Class 5 Driver’s license free from restrictions
• Proficient in MS Office 365
• Frequent travel is required.

Applicants will be required to provide the following documents when conducting background
checks:
• Cover Letter
• Resume
• Copy of credentials
• Valid Driver’s License and clean abstract
• Recent (w/I 30 days) criminal record check and vulnerable intervention record check
Interested candidates are encouraged to send their complete application to hr@akhealthservices.ca
OR apply through www.indeed.com by reviewing our current job postings on Indeed and applying for
any positions that align with your skills and experience, as new roles are posted regularly.
*DEADLINE: Competition will remain open until suitable candidate is found*
Aakom-Kiyii Health Services would like to thank all applicants for their interest in this position. Only
shortlisted applicants will be contacted.